【cs服务】

1、工单详情查询

services/cs/client.go

@@ -110,3 +110,13 @@ func (client *Client) OrderFurtherPart(req *OrderFurtherPartRequest) (resp *Orde
 	err = client.DoAction(req, resp)
 	return
 }
+func (client *Client) OrderRecordList(req *GetWorkOrderRecordListRequest) (resp *GetWorkOrderRecordListResponse, err error) {
+	resp = CreateGetWorkOrderRecordListResponse()
+	err = client.DoAction(req, resp)
+	return
+}
+func (client *Client) OrderRecordDetail(req *GetWorkOrderRecordDetailReq) (resp *GetWorkOrderRecordDetailResp, err error) {
+	resp = CreateGetWorkOrderRecordDetailResp()
+	err = client.DoAction(req, resp)
+	return
+}

services/cs/client_test.go

@@ -322,3 +322,47 @@ func TestOrderFurtherPart(t *testing.T) {
 	}
 	fmt.Printf(fmt.Sprintf("%v", res))
 }
+
+// 工单列表查询
+func TestGetWorkOrderRecordList(t *testing.T) {
+	client, newErr := NewClient()
+	if newErr != nil {
+		panic(newErr)
+	}
+	req := CreateGetWorkOrderRecordListRequest(GetWorkOrderRecordListParam{
+		HandleStatus: "",
+		UserName:     "ws45265737",
+		GameId:       7991,
+		Page:         1,
+		PageSize:     20,
+	})
+	res, err := client.OrderRecordList(req)
+	if err != nil {
+		t.Error(err)
+		return
+	}
+	if res.Code != 0 {
+		t.Error("工单列表查询失败")
+	}
+	fmt.Printf(fmt.Sprintf("%v", res))
+}
+
+// 工单详情查询
+func TestOrderRecordDetail(t *testing.T) {
+	client, newErr := NewClient()
+	if newErr != nil {
+		panic(newErr)
+	}
+	req := CreateGetWorkOrderRecordDetailRequest(OrderDetailParam{
+		OrderNum: "20250611160840208567",
+	})
+	res, err := client.OrderRecordDetail(req)
+	if err != nil {
+		t.Error(err)
+		return
+	}
+	if res.Code != 0 {
+		t.Error("工单详情查询失败")
+	}
+	fmt.Printf(fmt.Sprintf("%v", res))
+}

services/cs/orderrecord.go

@@ -0,0 +1,135 @@
+package cs
+
+import (
+	"golib.gaore.com/GaoreGo/gaore-common-sdk-go/sdk/requests"
+	"golib.gaore.com/GaoreGo/gaore-common-sdk-go/sdk/responses"
+)
+
+// 获取客服工单列表
+
+type GetWorkOrderRecordListParam struct {
+	OrderNum     string `position:"Json" field:"order_num"`
+	Page         int64  `position:"Json" field:"page"`
+	PageSize     int64  `position:"Json" field:"page_size"`
+	UserName     string `position:"Json" field:"user_name"`
+	GameId       int64  `position:"Json" field:"game_id"`
+	HandleStatus string `position:"Json" field:"handle_status"`
+}
+type OrderRecord struct {
+	OrderNum                        string             `json:"order_num"`
+	WorkOrderTemplateFirstLevelName string             `json:"work_order_template_first_level_name"`
+	UserName                        string             `json:"user_name"`
+	GameId                          int64              `json:"game_id"`
+	GameName                        string             `json:"game_name"`
+	RoleId                          string             `json:"role_id"`
+	RoleName                        string             `json:"role_name"`
+	ServerName                      string             `json:"server_name"`
+	Detail                          string             `json:"detail"`
+	ApplyTime                       string             `json:"apply_time"`
+	HandleStatus                    string             `json:"handle_status"`
+	HandleStatusName                string             `json:"handle_status_name"`
+	IsUrgent                        int64              `json:"is_urgent"`
+	IsAppraise                      int64              `json:"is_appraise"`
+	FinishTime                      string             `json:"finish_time"`
+	OrderParts                      []*OrderSubmitPart `json:"order_parts"`
+	Id                              int64              `json:"id"`
+	WorkOrderTemplateFirstLevelId   int64              `json:"work_order_template_first_level_id"`
+}
+
+// PageInfoResp 分页响应
+type PageInfoResp struct {
+	Page        int `json:"page"`
+	PageSize    int `json:"page_size"`
+	TotalNumber int `json:"total_number"`
+	TotalPage   int `json:"total_page"`
+}
+
+type GetWorkOrderRecordListResponse struct {
+	*responses.BaseResponse
+	Code int `json:"code"`
+	Data struct {
+		Data     []*OrderRecord `json:"data"`
+		PageInfo *PageInfoResp  `json:"page_info"`
+	} `json:"data"`
+	Msg     string `json:"msg"`
+	TraceId string `json:"trace_id"`
+}
+type GetWorkOrderRecordListRequest struct {
+	*requests.JsonRequest
+	OrderNum     string `position:"Json" field:"order_num"`
+	Page         int64  `position:"Json" field:"page"`
+	PageSize     int64  `position:"Json" field:"page_size"`
+	UserName     string `position:"Json" field:"user_name"`
+	GameId       int64  `position:"Json" field:"game_id"`
+	HandleStatus string `position:"Json" field:"handle_status"`
+}
+
+func CreateGetWorkOrderRecordListRequest(param GetWorkOrderRecordListParam) (req *GetWorkOrderRecordListRequest) {
+	req = &GetWorkOrderRecordListRequest{
+		JsonRequest: &requests.JsonRequest{},
+	}
+	req.OrderNum = param.OrderNum
+	req.Page = param.Page
+	req.PageSize = param.PageSize
+	req.UserName = param.UserName
+	req.GameId = param.GameId
+	req.HandleStatus = param.HandleStatus
+
+	req.InitWithApiInfo(HOST, VERSION, "/v1/work_order/order_record_list")
+	req.Method = requests.POST
+	return
+}
+func CreateGetWorkOrderRecordListResponse() (resp *GetWorkOrderRecordListResponse) {
+	resp = &GetWorkOrderRecordListResponse{
+		BaseResponse: &responses.BaseResponse{},
+	}
+	return
+}
+
+// 工单详情
+
+type OrderDetailParam struct {
+	OrderNum string `json:"order_num"`
+}
+type OrderLog struct {
+	Id                 int64              `json:"id"`
+	ApplyCount         int64              `json:"apply_count"`
+	ActionType         string             `json:"action_type"`
+	PlayerLinkType     string             `json:"player_link_type"`
+	PlayerLinkTypeName string             `json:"player_link_type_name"`
+	Content            []*OrderSubmitPart `json:"content"`
+	PicContent         []*OrderSubmitPart `json:"pic_content"`
+	CreatedAt          string             `json:"created_at"`
+}
+
+type OrderDetail struct {
+	OrderRecord *OrderRecord `json:"order_record"`
+	OrderLogs   []*OrderLog  `json:"order_logs"`
+}
+type GetWorkOrderRecordDetailResp struct {
+	*responses.BaseResponse
+	Code int         `json:"code"`
+	Data OrderDetail `json:"data"`
+	Msg  string      `json:"msg"`
+}
+type GetWorkOrderRecordDetailReq struct {
+	*requests.JsonRequest
+	OrderNum string `position:"Json" field:"order_num"`
+}
+
+func CreateGetWorkOrderRecordDetailRequest(param OrderDetailParam) (req *GetWorkOrderRecordDetailReq) {
+	req = &GetWorkOrderRecordDetailReq{
+		JsonRequest: &requests.JsonRequest{},
+	}
+	req.OrderNum = param.OrderNum
+
+	req.InitWithApiInfo(HOST, VERSION, "/v1/work_order/order_record_detail")
+	req.Method = requests.POST
+	return
+}
+func CreateGetWorkOrderRecordDetailResp() (resp *GetWorkOrderRecordDetailResp) {
+	resp = &GetWorkOrderRecordDetailResp{
+		BaseResponse: &responses.BaseResponse{},
+	}
+	return
+}